Lovehoney is one of the world's largest online sex toy retailers. We are the sexual happiness people and we are proud to make a fun, fulfilling sex life available to everyone. How can we help?
Got a problem? Got a question about a product? We aim to reply to all messages by the end of the same working day, but normally we're a lot quicker than that! Click here to contact us.
How to shop at Lovehoney
- How do I place an order?
- How can I pay for my order?
- Can I save my card details?
- How do I use wishlists?
- Can I send someone a secret wishlist present?
- How do I add Lovehoney to my approved senders list?
- How do I buy a Lovehoney Gift Voucher?
- Special Offers
- Lovehoney Discount Coupons
- Lovehoney Oh! Points Loyalty Program
- New Oh! Points Program Frequently Asked Questions
Security and Privacy
Returns, Refunds and Complaints
- What is your returns policy?
- How do I return an item?
- How do I cancel an order?
- How do I make a complaint?
Lovehoney Account Help