Customer Service: 1-800-94-HONEY

Plain Brown Boxes Guaranteed

Your privacy is extremely important to us and our dicreet packaging enables you to shop with Lovehoney in complete confidence. with completely plain and boring packaging, you will be the only person excited about what's inside. 

All orders are sent in plain packaging to prevent anyone guessing what's inside the parcel or who it's from. Your order is for your eyes only. 

Will the parcel have return to sender details?

Fedex requires Lovehoney to have a return address on all parcels.

Your debit or credit card statement will display a charge to Discreet card statements

This is how your Lovehoney.com order is discreetly and securely packaged. 

  1. Larger items are despatched in our plain, sturdy custom-made boxes. We have two sizes of boxes to cope with larger toys and board games.

    Our sturdy and totally plain custom-made boxes

  2. Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.

    Our tough and totally plain padded envelopes

Our tough boxes and envelopes are double-wrapped with heavy-duty packing tape.

  1. Boxes are double-sealed with strong packing tape
  2. Envelopes are double-sealed with strong packing tape

There are no markings on the back or side of your parcel. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.

Your Lovehoney.com address label, with discreet sender's address