Lovehoney customers can shop for sex toys risk-free thanks to our 100 Day Money Back Promise.
If a sex toy you’ve bought from Lovehoney doesn’t enhance your sexual happiness then we’ll refund you the full cost of the item. Our Promise is as simple as that.
Returning an item is easy. Just head to our Order Returns page, fill out the form and choose ‘100 Day Money Back Promise’ as the reason for returning an item.
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No, the 100 Day Money Back Promise only covers Sex Toys and Bondage items.
However, if you change your mind about one of these products, you can return them up to 60 days after purchase. Products must be unopened, unused or unworn and have packaging or tags intact.