1. Returning an Item to Lovehoney

    If your product is faulty, please contact us to arrange your return. 

    If you've simply changed your mind, please fill in the form below and we will email you with further instructions. 

    Other returns

    If you are returning an item from one of the below locations, please click on your flag for full details of how to return your product.

    1. Free 365-day returns at Lovehoney EU
    2. 365-day returns at Lovehoney
    3. Free 365-day returns at Lovehoney Australia
    4. Free 365 day returns at Lovehoney
    1. Free 365-day returns at Lovehoney EU
    2. 365-day returns at Lovehoney
    3. Free 365-day returns at Lovehoney Australia
    4. Free 365 day returns at Lovehoney
    1.  
    Your contact info
    Your return
    1. It will have 7 digits. Don't worry if you don't know it.
    2. If you are exchanging a product, please enter the name or code of the alternative item that you would like.

    3. We need to ask you a question to prove you're a human because evil spam computers keep abusing our form!

    4. Type your answer in the box.

    See our address and other contact information.