1. Plain Brown Boxes Guaranteed

    Your privacy is extremely important to us and our discreet packaging enables you to shop with Lovehoney in complete confidence. With completely plain and boring packaging, you will be the only person excited about what's inside.

    All orders are shipped from our warehouse in Atlanta, GA.

    Subject to the requirements of the country you wish your order to be dispatched to, Customs and Regulations may require the courier service to disclose and state details of your order on the outside of your package. We also have to apply a customs label to your package. For discretion, we state that it contains Novelty Items.

    Will the package have return to sender details?

    Courier services require Lovehoney to have a return address on all orders.

    Your debit or credit card statement will display a charge to Discreet card statements

    This is how your Lovehoney.com order is discreetly and securely packaged.

    1. Larger items are dispatched in our plain, sturdy custom-made boxes. We have two sizes of boxes to cope with larger toys and board games.

      Our sturdy and totally plain custom-made boxes
    2. Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.

      Our tough and totally plain padded envelopes

    Our tough boxes and envelopes are double-wrapped with heavy-duty packing tape.

    1. Boxes are double-sealed with strong packing tape
    2. Envelopes are double-sealed with strong packing tape

    There are no markings on the back or side of your shipment. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.

    Your Lovehoney.com address label, with discreet sender's address