Shipping

Orders are shipped directly from our warehouse in Atlanta, GA, in plain brown boxes or envelopes. We do everything we can to make sure your order is delivered on time.

Hey folks. Lovehoney is still shipping, but due to current circumstances, your order may not be dispatched and delivered at the exact times shown below.

 

At Lovehoney, we have followed all official medical advice and put in place a substantial number of precautionary measures to keep our warehouse staff safe. This includes:

 

  • - Reducing the number of our people on a shift at any time;
  • - Adhering to the '6 feet' distancing rule at all times while staff are picking and packing your orders, and also staying 6 feet apart when taking breaks;
  • - There's a break between shifts clocking off and clocking on while we clean down all the surfaces.

 

The safety of our staff is of paramount importance and it's possible that the above measures may have an impact on when your order is dispatched and delivered.

 

We ask for your patience and understanding if your order is later than you would expect.

 

Thank you, and stay safe.

 

The Lovehoney Team

Lovehoney delivery costs and options: United States

Show shipping costs for:

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Service Shipped Cost Free when you spend
DHL 4-7 Day Shipping 7 Working days $9.99 $60.00
DHL 2-4 Day Shipping 4 Working days $19.99
FedEx 1 Day Shipping 1 Working day $29.99

All items are in stock for same day shipping. You'll be told when you order when your package will be sent.

 

When you check out, you will be able to choose which shipping option you would like. The checkout will explain the options.

 

Sometimes, depending on your location and what you are buying, there will not be a choice of shipping option.

 

The checkout will always clearly explain which options are available to you.

Last order times for DHL and UPS services:

Orders placed before 5pm ET Monday to Friday are shipped the same day.

Last order times for Fed Ex services:

Orders placed before 3pm ET Monday to Friday are shipped the same day.

 

All orders are shipped Monday to Friday only, regardless of service. Orders placed on Saturday and Sunday will be shipped on the following Monday.

Tracked Shipping

All orders have tracked shipping. Your tracking code will be shown in your order despatch email.