Is Lovehoney packaging discreet?

We provide discreet delivery in boring brown boxes and envelopes so nobody knows what's inside. <a class="link-primary" href="https://help.lovehoney.ca/plain-packaging.html">See what they look like here.</a>

Shipping costs and options at Lovehoney

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Lovehoney
shipping options

At Lovehoney, we use a variety of trusted shipping services. All US orders are sent in plain, discreet packaging with tracked delivery to your door or local collection point. Below you'll find information about Lovehoney's delivery times, next day delivery services and other shipping-related inquiries.

Show shipping costs for:

All orders are shipped directly from our warehouse in Atlanta, GA.

All items are in stock for same day shipping. You'll be told when you order when your package will be sent.

When you check out, you will be able to choose which shipping option you would like. The checkout will explain the options.

Sometimes, depending on your location and what you are buying, there will not be a choice of shipping option.

The checkout will always clearly explain which options are available to you.

Last order times for DHL and UPS services:

DHL orders placed before 5pm ET Monday to Friday are shipped the same day.

DHL orders are shipped Monday to Friday only, regardless of service. Orders placed on Saturday and Sunday will be shipped on the following Monday.

UPS orders placed before 3pm ET Monday to Friday (excluding holidays) are shipped the same day.

UPS orders placed before noon ET Saturday (excluding holidays) are shipped the same day.

Tracked Shipping

All orders have tracked shipping. Your tracking code will be shown in your order dispatch email.

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Nosy Neighbors?
No Problem.

Thanks to discreet plain packaging,
your are the only person excited about
the contents of your Lovehoney box.

Learn more

They deliver fast and efficiently,
it truly is discreet, and everything I’ve bought
has been of amazing quality. Forget Adam
and Eve or other sites I’m loyal to y’all, I appreciate it

I have bought from Lovehoney twice and
each experience has been fantastic!
The products are excellent quality and the
packages arrived quickly with great
communication on the shipping information.
Definitely recommend!!

I loved the quick delivery and discreet packaging.
Shopping was easy and private. Lots of reviews
on products helped me to make a decision.

Above expectations!
Ordered several items as a first time buyer.
Everything was nicely packed and arrived
right on time. Products are very high quality!
Will make for a very exciting vacation!

Shop now

Toys

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Lingerie

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Bondage

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Lubes

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More shipping FAQs

Packages are automatically available for detailed tracking. If you choose this service, you will be sent an email once your package has been shipped containing the tracking number and link needed to track the location of your order as it is sent to you.

We provide discreet delivery in boring brown boxes and envelopes so nobody knows what's inside. See what they look like here.

At Lovehoney, we're not happy unless you are, which is why we offer a 60 day easy returns policy. We also offer a 1 year product guarantee. Learn more about our Returns policy here

If you're out when your package is delivered, your mail person or courier will leave a card scheduling another attempt or telling you where you to pick up your order.
If your package is taken to the nearest courier depot, you can collect it or arrange for it to be redelivered.

You can track the status of your order via the tracking link we sent you in an email, but if your parcel is more than 5 business days overdue, please contact us.

Lovehoneyshipping options

Last order times for DHL and UPS services:

Tracked Shipping

Nosy Neighbors?No Problem.

Lovehoney
shipping options

Nosy Neighbors?
No Problem.